Burchell Edwards have shown themselves to be leading the industry for customer service. Andy at the Burton Upon Trent branch sold a house on Harper Avenue at the beginning of June and because the owner believed that he did such a good job he recommended Burchell Edwards to his next door neighbour. Tim, the Valuations Manager met the neighbour who agreed to instruct Burchell Edwards. Less than three weeks later the property was sold for the full asking price. The purchaser was also so impressed by the service that they are also using Burchell Edwards for their mortgage and they are entrusting their conveyancing to BE Legal, who are part of the Burchell Edwards group. The neighbour has already signed up for his onward purchase and instructed BE Legal. This is further clarification that customer service and professional proactive estate agency is key to a successful sale.
Well done Andy, Tim and the Team.