Property Management
Why choose us
Burchell Edwards have established a reputation for being a leading lettings agent. They manage hundreds of millions of pounds of assets for many different types of Landlord. There are a number of factors that have assured Burchell Edwards of their high acclaim. Some are listed below:
Quality Personnel
You can have a great brand and an excellent reputation but that will never be maintained unless the quality of the Lettings Specialist allocated to the property is second to none. We are very careful to ensure that we recruit only the best Lettings Specialists to work with us and you. We know the importance of dealing with our clients homes in a professional, caring and understanding way. We are rigorous to ensure that all of our Lettings Specialists demonstrate the qualities necessary to ensure excellent customer service. Our staff are highly regarded by Landlords and Tenants alike.
Communication
Communication is the key to excellent customer service. People should never feel isolated and when they do the customer service of the organization has failed. It is important that we deal with emails, telphone calls and letters without delay. Communication is not all about sales. We have to communicate to our clients clearly about their obligations, their rent, the management of their property and act accordingly. We have built an invaluable reputation for having systems in place to guarantee communication.
Our Services
We always look to provide the highest standards of property management available in the market. We have all of the expertise necessary to make your experience an excellent one. We continue to invest in our people as well as our technology so as to ensure we are able to offer excellent service and produce accurate, comprehensive and timely data. Start enjoying Our Services today.
Out of Hours Service
We will never offer you anything other than a personal service. You will never have to deal with a call centre. In the event that you need to ring our out of hours' emergency number, you will be met by a member of our team. They will have the experience and knowledge to be able to deal with the particular problem. This service operates 24/7 and 365 days a year.
Visiting the Property
Property Management is not all about administration from the office. We carry out vital property visits on a regular basis. It is important that we do not fully manage your property from a distance. This will not be acceptable to you and will never be acceptable to us. We will look after you and your home.
Why not try us out today
If you wish us to visit to conduct a visit to your property please contact Lettings@BurchellEdwards.com to arrange a mutually convenient appointment. We look forward to hearing from you.
